Regulation 261/2004 applies to all flights within the EU, and flights to the EU by any EU airline. It does not apply to flights arriving the EU from outside the EU, that are operated by a non-EU airline.

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@eutravelrights

@eutravelrights
First Class Information about your passenger and travel rights in the European Union. Visit also: https://t.co/TqxRgm7I3o
eutravelrights
eutravelrights
Be careful what WIFI you connect to on your travels!... fb.me/ub71kUGL

3 days ago. via Facebook • 1 retweet

eutravelrights
eutravelrights
Good to know where to turn when faced with #cancellation or #delay! fb.me/6R0ZXePxP

2 weeks ago. via Facebook

 

Baggage claims

The Montreal Convention - air carrier liability in the event of damage caused to passengers, baggage or goods during international journeys.
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Up & down grading

Reimbursement apply if an operating air carrier places a passenger in a class lower than that for which the ticket was purchased.
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New Guidelines on EC 261/2004

New interpretation guidelines to clarify existing rules. (English only)
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