New website


Visit a new EU travel website with even more information on your rights as a traveller and passenger in the European Union.

APR in the USA

Air  Passenger Rights in the USAAir passengers in the USA are also protected when they travel by air through a set of rules available from the U.S Department of Transportation.

Baggage Claims

Baggage ClaimIf your luggage is lost or damaged, you may be entitled to reimbursement from the airline of up to 1 223 euros per item of registered luggage. The Montreal Convention requires airlines to treat a bag as lost after twenty-one days. Make sure to file your claim within 7 days (or 21 days if your luggage was delayed). If you wish to pursue other legal action, you must do so within 2 years of the date your luggage arrives.
You might be able to obtain a liability limit higher than 1 223 euros by making a special declaration to the airline, at the time of check-in at the latest; this will cost you extra. If you are going to travel with expensive items, you are strongly advised to take out private travel insurance.

Source: European Commission Regulation (EC) No 889/2002