Regulation 261/2004 applies to all flights within the EU, and flights to the EU by any EU airline. It does not apply to flights arriving the EU from outside the EU, that are operated by a non-EU airline.

European Consumer Centre receives 22,000 complaints over cancelled flights…

6 days ago.

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2 weeks ago.

New EU rules to allow collective EU consumer action… via @Europarl_EN

4 weeks ago.


Your rights - A summary

You might be entitled to receive compensation for problems with air travel. If the flight is overbooked or cancelled, the passenger is entitled to financial compensation.

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